DRAFT: This module has unpublished changes.

 

Grace J. Ruggiero

910 W Belden Ave, Chicago IL 60614

630 888 4839

E-mail: graceruggiero@aol.com

 

Objective                                   

Offers experience and skill in interacting with customers in order to improve customer satisfaction.

 

Education                                   

DePaul University, Chicago, IL Expected Graduation June 2014

Bachelor of Cultural Anthropology

Minor: Community Service Studies                                                     

 

Skills                                                     

Language:  Fluent in oral and written Spanish and Italian

Proficient with Microsoft Office, Adobe AIR, CS5, Illustrator, Corel.

Innovative problem-solver who can generate workable solutions and resolve complaints.

Productive worker with solid work ethic who exerts optimal effort in successfully completing tasks.

Dependable, responsible contributor committed to excellence and success.

Highly motivated self-starter who takes initiative with minimal supervision.

1.5 years of experience in retail and 3 years experience in customer service position.

Strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings. 

 

Work Experience                                   

Lettuce Mix, Chicago, IL

04/2011 - present                  Server/Cook/Counter Staff 

  • Prepare food and meals for customers
  • Take orders in person and over phone

 

Vertical Endeavors Rock Climbing Facility, Naperville, IL

12/09 – 10/2010                  Sales/Counter Staff/Climbing Coach

  • Learned computer skills necessary for scheduling and counter sales
  • Frequently worked with customers and developed public speaking skills
  • Worked with children in teaching rock climbing techniques

 

Self – Employed, Chicagoland Area

06/2004 – 08/2006                  Freelance Photographer/Graphic Designer 

  • Photograph events upon request
  • Headshots for entertainment industry
  • Create brochures and website design for companies and individuals

 

Service Experience

Schools 4 Schools, Naperville IL                             

09/2007 – 05/2009                 Co-founder for Naperville North HS                           

  • Raised money in order to Rebuild a school in Northern Uganda

 

Loaves and Fishes, Naperville IL                                                     

04/2010 - 09/2010                  Food pantry staff

  • Worked in food pantry
  • Distributed food to customers

 

Chicago Cares                                                                      

02/2011 - Present                   Various Projects

  • Soup kitchen work
  • After programs
  • Tutoring programs
  • Environmental outreach programs

 

Peer Health Exchange, Chicago IL                      

09/2010 – 01/2011                 Volunteer

  • Volunteer for  Physical & Nutritional Wellness

                        

 

St. Vincent DePaul Daycare Center, Chicago IL                                   

09/2010 – 01/2011                  Daycare Volunteer


                                                     

 

Good Sheppard Church, Delaware USA                                    

05/2007 - 08/2007                   Missions Volunteer

  • Missions trip to Delaware
  • Rebuilt and renovated houses                                   

 


Awards                                                     

DePaul Community Service Scholarship, 2010

 

 

References                                     Available upon request

 

DRAFT: This module has unpublished changes.