Grace J. Ruggiero
910 W Belden Ave, Chicago IL 60614
630 888 4839
E-mail: graceruggiero@aol.com
Objective
Offers experience and skill in interacting with customers in order to improve customer satisfaction.
Education
DePaul University, Chicago, IL Expected Graduation June 2014
Bachelor of Cultural Anthropology
Minor: Community Service Studies
Skills
Language: Fluent in oral and written Spanish and Italian
Proficient with Microsoft Office, Adobe AIR, CS5, Illustrator, Corel.
Innovative problem-solver who can generate workable solutions and resolve complaints.
Productive worker with solid work ethic who exerts optimal effort in successfully completing tasks.
Dependable, responsible contributor committed to excellence and success.
Highly motivated self-starter who takes initiative with minimal supervision.
1.5 years of experience in retail and 3 years experience in customer service position.
Strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings.
Work Experience
Lettuce Mix, Chicago, IL
04/2011 - present Server/Cook/Counter Staff
- Prepare food and meals for customers
- Take orders in person and over phone
Vertical Endeavors Rock Climbing Facility, Naperville, IL
12/09 – 10/2010 Sales/Counter Staff/Climbing Coach
- Learned computer skills necessary for scheduling and counter sales
- Frequently worked with customers and developed public speaking skills
- Worked with children in teaching rock climbing techniques
Self – Employed, Chicagoland Area
06/2004 – 08/2006 Freelance Photographer/Graphic Designer
- Photograph events upon request
- Headshots for entertainment industry
- Create brochures and website design for companies and individuals
Service Experience
Schools 4 Schools, Naperville IL
09/2007 – 05/2009 Co-founder for Naperville North HS
- Raised money in order to Rebuild a school in Northern Uganda
Loaves and Fishes, Naperville IL
04/2010 - 09/2010 Food pantry staff
- Worked in food pantry
- Distributed food to customers
Chicago Cares
02/2011 - Present Various Projects
- Soup kitchen work
- After programs
- Tutoring programs
- Environmental outreach programs
Peer Health Exchange, Chicago IL
09/2010 – 01/2011 Volunteer
- Volunteer for Physical & Nutritional Wellness
St. Vincent DePaul Daycare Center, Chicago IL
09/2010 – 01/2011 Daycare Volunteer
Good Sheppard Church, Delaware USA
05/2007 - 08/2007 Missions Volunteer
- Missions trip to Delaware
- Rebuilt and renovated houses
Awards
DePaul Community Service Scholarship, 2010
References Available upon request